Terms & Conditions – Spanish Class Packages

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Thank you for choosing to study Spanish with us! Please read the following terms carefully before purchasing a package:

 

📦 Class Packages & Scheduling

• All classes must be booked within the valid time frame of the purchased package (e.g., 4, 8, or 12 weeks depending on the package).
   

• Unused hours that are not scheduled within the valid period will expire and cannot be refunded or rescheduled.
   

• Classes must be scheduled at least 24 hours in advance.
   

 

❌ Cancellations & No-Shows

• Cancellations or reschedules must be made with a minimum of 24 hours’ notice.
   

• Cancellations made with less than 24 hours’ notice, or no-shows, will be counted as completed lessons.
   

• If the student does not join the class within the first 15 minutes, the class will be considered as taken and marked as completed.
   

 

⏱️ Punctuality & Attendance

• Please be on time. Delays cut into your own learning time and cannot be extended beyond the scheduled time.
   

• The teacher will wait up to 15 minutes. After that, the session is marked as completed.
   

• Repeated lateness may affect your eligibility to renew a package.
   

 

🗓️ Flexibility & Responsibility

• It is the student’s responsibility to schedule their classes within the valid period.
   

• We recommend scheduling in advance to ensure your preferred time slots are available.
   

 

💬 Communication

• All communication about scheduling, rescheduling, or cancellations must be done through [insert communication method here – email, booking system, etc.].
   

 

📌 Additional Notes

• Packages are non-transferable and non-refundable once activated.
   

If you need to pause your package due to medical or exceptional circumstances, please reach out vivespanishadventure@gmail.com and we’ll do our best to accommodate your situation.